Privacy Policy

Privacy, Data Collection, and Cookie Policy

Last Updated: August 1, 2026

At Pivot Learning Solutions (“Company,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal and professional data collected through our website, digital toolkits, consulting portals, and services.

This policy outlines how we collect, use, store, and protect your information, as well as your rights regarding your data.

1. Information We Collect

We collect information directly from you when you interact with our services, as well as automatically through website analytics and cookies.

A. Information You Voluntarily Provide

Contact & Identity Data: Full name, business email address, phone number, job title, company name, and mailing address provided when submitting contact forms, requesting proposals, or purchasing digital toolkits and playbooks.
Consulting & Engagement Data: Organizational data, training assessments, survey responses, and project materials shared during client engagements or performance alignment audits.
Transaction & Billing Data: Payment details and billing addresses processed securely via third-party payment gateways (we do not store raw credit card details directly on our servers).

B. Information Collected Automatically

Device & Usage Data: Your IP address, browser type, operating system, referring URLs, pages viewed, time spent on site, and system diagnostics.
Cookie & Tracking Data: Session activity and interactions monitored through cookies, web beacons, and similar tracking technologies.

2. How We Use Your Information

We use the data we collect solely for business operations and delivering value to our clients, including:

Delivering Services: Fulfilling consulting contracts, customizing corporate learning toolkits, and managing performance alignment projects.
Communication: Responding to inquiries, delivering project updates, sending newsletters, or sharing operational updates.
Platform Improvement: Analyzing website traffic and user engagement to optimize site usability and content relevance.
Compliance & Legal Obligations: Meeting accounting, tax, and legal requirements, and protecting against unauthorized or illegal activity.

3. Cookie Policy & Tracking Technologies

Cookies are small text files stored on your device when you visit our website. They help us ensure site functionality and deliver a smooth browsing experience.

Types of Cookies We Use:

Cookie Category	Purpose	Essential / Optional
Strictly Necessary	Required for basic navigation, security, and access to secure areas of the site.	Essential
Performance & Analytics	Collect aggregated, anonymous data on site performance, page visits, and traffic sources (e.g., Google Analytics).	Optional
Functional / Preference	Remember your choices (e.g., display settings or form auto-fills) for future visits.	Optional

Managing Cookie Preferences

You can modify or disable non-essential cookies at any time through your web browser settings. Please note that disabling essential cookies may impact certain interactive features on our website.

4. How We Share & Protect Your Data

We do not sell, rent, or trade personal or business data to third parties for marketing purposes.

Authorized Third-Party Service Providers

We may share limited data with trusted third-party vendor platforms that assist us in operating our business (e.g., web hosting, email automation, analytics, and secure payment processing). These service providers are bound by strict confidentiality agreements and are prohibited from using your data for any independent purpose.

Data Security

We implement industry-standard physical, administrative, and technical safeguards to protect your personal and organizational information against unauthorized access, loss, or misuse.

5. Your Data Rights & Choices

Depending on your jurisdiction, you have the following rights regarding your personal information:

Access & Portability: Request a copy of the personal data we hold about you.
Correction: Request updates or corrections to incomplete or inaccurate information.
Deletion: Request the permanent removal of your personal data from our systems (subject to legal or contractual retention obligations).
Opt-Out: Unsubscribe from promotional communications at any time via the “Unsubscribe” link in our emails or by contacting us directly.

6. Third-Party Links & Platforms

Our website or client materials may contain links to third-party tools, embedded media, or partner websites. Pivot Learning Solutions is not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party platform you visit.

7. Updates to This Policy

We may update this policy periodically to reflect changes in our operational practices, services, or legal requirements. Updated versions will be posted on this page with an updated “Last Updated” date.